Frequently Asked Questions

Below are some helpful questions about Legacy and our termite and pest control services. If you still have any questions feel free to contact us at anytime. 

Termites are pervasive in Arkansas. While they might not currently be attacking every home, when they do find their way in, they can remain hidden for several years all the while doing considerable damage. Having the right termite protection can prevent you from having to deal with a major damage repair bill all by yourself.

Our contract is one of the strongest in the industry. We cover new, subterranean termite damage to both your structure and its contents. There is no deductible on the damage guarantee, so we begin covering from the first dollar. If a retreatment is necessary, we will perform that service at no charge. We also inspect your property periodically to keep an eye out for potential termite infestation. Most importantly, our contract is non-cancelable by Legacy. As long as you pay your annual renewal fee, Legacy will be there to provide protection.

This is a common misconception. The state does not require you to have termite coverage in order to sell your house. However, most lending institutions do require a 12 month termite contract to provide a loan.

Our pest control service provides added protection against a variety of household pests. Ants, roaches, fleas, mice, rats, etc. can become a major nuisance for many homeowners. Our service allows you, the homeowner, peace of mind that a professional is keeping a trained eye out for these pests and the conditions around your home that lead to their infestation.

Our experience has taught us that a quarterly inspection and treatment frequency provides most homeowners with the best level of pest protection.

Yes and no. When we do our initial treatments we will come inside and place long lasting pesticide in the cracks and crevices we identify as high risk areas for pest activity. However, after the initial treatment it is not necessary for our pest technicians to come inside the home unless you are experiencing a specific issue. This is because the external barrier we create every time we treat your home usually stops any invaders. Furthermore, while we treat with the utmost safety and caution, we want to avoid placing more chemicals than necessary inside of your home.

Yes! There are several of ways to take matters into your own hands and reduce your risk of pest activity. Please refer to our News & Articles page where we have plenty of articles outlining what you can do for most any type of pest.

Legacy Termite & Pest Control is a family-owned and locally operated company.  The owners are Sharon, Marc, and Jay Heflin and Chris Maloch.  The Heflin family has been involved in the pest control business in Arkansas since 1938.  Johnny Heflin (Sharon’s husband and Marc and Jay’s father) owned and operated the central Arkansas Terminix franchise from 1969 – 1998.  Johnny’s dad, Jay, Sr., led the company prior to 1969.  Chris Maloch is a second generation pest management professional (PMP).  His family has been involved in the industry since 1979.  His father Jim Maloch, worked with Johnny Heflin from 1979 – 1998.

At Legacy, you can expect more than just pest control, you can expect honest communication, reliable service, and genuine care for your home or business. We believe in being transparent about what we do, following through on our promises, and fixing things quickly if they aren’t perfect. Above all, we treat every customer the way we’d want our own family to be treated, with respect, integrity, and a commitment to keeping your property safe and pest-free year-round.

We encourage you to call us at the office 501-225-1453 so that we may answer your questions or reach out to our team online.